Shipping Information

Thank you for shopping with HUMAN MADE. This Shipping Policy explains how orders are processed, shipped, tracked, and supported after purchase.

Order Processing Time

Orders are typically processed within 1–3 days after your order is placed. Processing includes order review, item preparation, packing, and shipment handoff.

Processing times may vary during high-volume periods, product launches, holidays, or when additional order review is required.

Estimated Delivery Time

Estimated delivery time is 2–5 days after shipment. Delivery time is an estimate and may be affected by carrier operations, destination requirements, customs processing, weather, holidays, or other events outside normal transit conditions.

Shipping Destinations

HUMAN MADE provides Free Worldwide Shipping. Orders can be shipped to supported destinations worldwide, subject to address accuracy, local delivery availability, and applicable order review.

If your destination cannot be served for any reason, our support team will contact you using the email address provided at checkout.

Shipping Rates

Shipping is free worldwide. There are no additional standard shipping charges added at checkout for Free Worldwide Shipping.

• Order processing time: 1–3 days
• Estimated delivery time: 2–5 days after shipment
• Tracking update time: 1–3 days after shipment
• Customs duties, import taxes, brokerage fees, and other government charges are included and covered by us if applicable

Tracking

Once your order ships, tracking information will be provided when available. Tracking updates may take 1–3 days after shipment to appear or refresh in the carrier system.

If your tracking link does not show movement immediately, please allow additional time for the carrier system to update.

Wrong Or Incomplete Address

Please review your shipping address carefully before completing your order. HUMAN MADE is not able to guarantee address changes after an order has been placed.

If you notice an incorrect or incomplete address, contact us as soon as possible at [email protected] with your order number and the correct shipping details. We will do our best to assist before shipment.

Customs, Duties, Taxes & Government Charges

Customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

You should not be required to pay separate customs duties, import taxes, brokerage fees, or other government charges for an order covered by this Free Worldwide Shipping service. If you receive a request for payment related to these charges, please contact us before making payment so we can review the issue.

Lost, Delayed Or Damaged Packages

If your package appears delayed, lost, damaged, or shows unusual tracking activity, please contact us at [email protected]. Include your order number, tracking number, and a clear description of the issue.

For damaged packages, please include photos of the outer packaging, inner packaging, shipping label, and affected item so our team can review the situation.

Contact Information

For shipping questions, delivery concerns, tracking help, customs-related questions, or address issues, contact HUMAN MADE customer support at [email protected].

Please include your order number, the email address used at checkout, and any tracking details available so we can assist you more efficiently.